Hospitals, clinics and health networks

From the front desk to the general ledger, one patient record.

Beds, queues, stock and money owed — live on one screen, because every department writes to the same one. Most facilities are live in a month.

30 minutes, live, on your own workflows. No card, no obligation.

Used by OwnersManagers & matronsSurgeonsDoctors, MOs & COsNurses & front deskHR & financeCompliance

Why facilities switch

Sound familiar?

Three things we hear on almost every first call — and what each one looks like once you’re running on SmartCare.

You did the work. You just never billed for it.

With SmartCare Every test, drug and procedure lands on the invoice the moment it is ordered. Facilities typically recover 5–10% of billings they were losing — nothing to remember at discharge, and nothing quietly written off.

The patient is in front of you. Their file isn’t.

With SmartCare The whole history — past visits, results, prescriptions, allergies — opens in seconds, on any screen in the building. Most staff find their first answer in under 90 seconds, no searching.

The claim came back rejected. Again.

With SmartCare Claims go out with the visit, the diagnosis and the itemised charges already attached. Most facilities cut rejection rates by 40% and you can see what each one was approved for, or exactly why it wasn’t.

5–10%
of billings recoveredwork that was done, then never invoiced
40%
fewer claim rejectionsdiagnosis and charges attached before it goes out
90s
to the first answerfrom any screen, without calling records
For surgeons & theatre teams

The list, the consent, the pre-op notes and the last set of results sit on one patient. Every implant, consumable and theatre minute is charged to the case as it is used — so nothing is reconstructed from memory afterwards, and nothing leaves the theatre unbilled.

For doctors, physicians, MOs & COs

Order a test or a drug and it goes straight to the lab or the pharmacy; the result comes back onto the same chart. No chasing records, and no prescribing blind when a patient moves between departments.

Thirteen modules in total, from the front desk to the general ledger. See everything that’s inside →

“In the first month, we found KES 1.8M in unbilled lab work. We would have never caught it without the audit trail.”

— Dr. Janet Kiplagat, Nakuru Medical Centre (60 beds)

“Staff now spend 20 minutes a day less looking for files. That sounds small, but across all the clinicians it’s a nurse we got back.”

— Samuel Omondi, Finance Manager, Coast Regional Referral (180 beds)
KES 1.8M
found in month oneunbilled lab work, at a 60-bed facility
20 min
a day, per clinicianno longer spent looking for a file
1 quarter
to pay for itselfon recovered billing alone, for most facilities
For nurses, receptionists & support staff

A patient is registered once and never re-typed. Triage, vitals, drug rounds and ward transfers are a few taps at the point of care, and the front desk can see who has paid, who is waiting and who is due — without walking a paper file across the building.

Actual screens

Not a mockup. This is the software.

Two of the thirteen modules, running on the demonstration database — the same one we'll load your walkthrough into.

AccountingBilled against collected, what is still outstanding, and where the money came from — drawn from the ledger, not typed into a spreadsheet.
WardsEvery bed in the building on one screen — free, occupied, being cleaned or out of service — so the ward round starts with the answer.

Sixteen more screens — visits, the rota, pharmacy, procurement, payroll, a payslip, an invoice — are on the screenshots page, or read what each module does →

Pricing

Priced per bed. Nothing else to add on.

Every module in your tier is included — no per-seat fees, no surprise module charges, unlimited patients and visits.

45 beds

Professional

KES 129,600per month

45 beds × KES 2,880, billed monthly

Billed monthly Billed annually Save up to 17%

Starter

Single clinics getting off spreadsheets.

KES 1,680/ bed / month

From 10 beds · billed monthly

  • Patient records & visits
  • Pharmacy & prescriptions
  • Billing & receipts
  • Up to 15 staff accounts
Book a walkthrough

Enterprise

Larger hospitals needing every channel and full audit visibility.

KES 4,560/ bed / month

From 100 beds · billed monthly

  • Everything in Professional
  • Email, SMS & WhatsApp engine
  • Full audit trail & reporting
  • API access & custom roles
  • Priority support
Book a walkthrough

Your data is yours. Export everything at any time, no exit fees, no questions asked. 30 days’ notice to cancel, and we help with the export.

For owners & directors

Every site from wherever you are: beds filled, money owed, stock on hand, what each facility earned this week. With the 5–10% of billing you were quietly losing back on the invoice, most owners see the licence pay for itself inside the first quarter.

For HR & finance

Rosters, shift swaps and leave in one place, feeding payroll directly. The books close on the day the patient leaves — every receipt, invoice, vendor bill and payment posts to the ledger as it happens, so month-end holds no surprises.

More than 300 beds, or several sites? The Network tier adds cross-site staffing, consolidated billing and a dedicated success manager — tell us your size and we’ll quote it.

Before you ask

The four questions everyone has.

How long until we’re actually running?

Most facilities go live in 2–4 weeks. We spend one week learning your workflow, one to two weeks setting up the system and moving your data over, and one week training your team. After that, you’re running — no prolonged parallel operation unless you want one.

Multi-site rollouts usually take 6–8 weeks with a phased go-live so you can learn on one site before rolling out to others. Spreadsheet migrations take a few days; moving from a legacy system can take 1–2 weeks, and we always do a dry run first so you see exactly what to expect.

Will it work with the lab and pharmacy systems we already have?

Almost certainly yes. We have pre-built integrations for most common equipment and systems: lab analysers, payment processors (M-Pesa, Stripe, PayPal), and messaging (SMS, WhatsApp). If you have something less common, we can build a connection using our API — the same API the entire product runs on.

See the full list of integrations →

What happens to our data if we leave?

Your data is yours, forever. You can export everything — all your patient records, transactions, everything — at any time in formats you can open (CSV, JSON, SQL). No questions, no exit fees, no tricks. Give 30 days’ notice and we help with the export as part of offboarding.

Is our data safe, and can you prove it?

Yes. Every single action is recorded. Who did it, when they did it, what they changed, and from where — so no one can quietly change a record or a price without you seeing. Our audit trail is not optional or per-screen; it’s built into the database and captures every write.

For passwords, we use industry-standard PBKDF2-HMAC-SHA256 hashing. Sessions are revocable, and every screen and API endpoint is gated on a named permission you can override per staff account.

See our full security practices →

For compliance & legal

Every write is logged at the database layer — who did it, when, from where, and the values before and after. Lab and imaging results carry their own chain of custody, access is granted per named permission rather than job title, and sessions can be revoked outright. When you are asked to prove what happened, you can.

Book a walkthrough

See it running on data that looks like yours.

Half an hour, live, on the workflows you actually run — not a recording, so you can stop us and ask why something works the way it does.

Ready to see it?

Book a live 30-minute walkthrough

Book a walkthrough

Need to talk now?

Quick questions

+254 (0) 701 000 000
WhatsApp

2–4
weeks to live6–8 across several sites
1
week of trainingyour team, on your own data
0
days of downtimewe dry-run the migration first
  1. 1We set up a demo environment around your size and specialty.
  2. 2A 30-minute walkthrough of the modules you’d actually use.
  3. 3A written quote based on your bed count.
For managers & matrons

The morning report writes itself. Bed occupancy, waiting queues, items below reorder and who is on duty are all on one screen at 7am — so you stop ringing round the wards to find out what happened overnight, and you can act on a bottleneck while it is still today’s problem.

We’ll only use these details to contact you about SmartCare. No spam, ever.

Whatever your job is, it gets easier on the same day.

Start your walkthrough